Privacy Policy

 

It’s only right that you know how our team manages and stores your data.  We value clarity and quality throughout our products and services. This Privacy Policy will advise you and elaborate on all the information you should know about us, such as our data management and protection procedures here at Lifestyle Appliances.

Our Company and Responsibilities:

Lifestyle Appliances was established in 2001 and has been situated in Worcestershire ever since. Our address, Unit 66, Enfield Industrial Estate, Redditch, Worcestershire B97 6DE

We take the role of ‘Data Controller’ of your data. The team takes pride in this role and only gather the information we, Lifestyle Appliances, require to make your experience with us more efficient and pleasant for you as a customer of ours.

What information we store when provided:

  • Email Address
  • Phone Number
  • Business / Home Address

Where we collect your information from:

There is a variety of ways to contact us, ensuring we have the best chance of solving your queries.

The following are direct mediums where we collect and can choose to store the data provided:

  • Sending enquiries via our website
  • Contact with a member of the team by Email
  • Contacting us via telephone, e.g. when enquiring about a purchase made with one of our stockists.

How we use your stored information

We don’t use your data for marketing purposes, we utilise your details to ensure we can contact you when needed. We pride ourselves in providing support throughout your experience with us.

  • To be able to contact you with the correct mode of communication (Telephone Number, Email Address)
  • To arrange delivery to you on behalf of our stockist.
  • To provide after sales and warranty support
  • To provide technical information and guidance

Who we share your information with

We don’t share your details with anyone other than the members of our team when appropriate and 3rd party distributors for efficient delivery of our products.

Where do we store your data?

We store your data on a high security off site server. This is to ensure your data is accessible for us and nobody else. We use OGL as it’s of vital importance that your data is stored securely.

 Manage your information

Want to correct or erase information from our database? Give our friendly team a call to complete your request. Remember, We, Lifestyle Appliances do not use your data for marketing purposes. We use your details to contact you when needed.

How long we store your data

You are in charge of the data we store. We store your information unless informed not to.  This is so we can contact you if any issues or queries need to be resolved.

Our promise

We promise to update our privacy statement regularly as you and your data are important to us here at Lifestyle. We also promise never to use or sell on your data for monetary gain.

 

Have an enquiry about our Privacy Policy or Company?

Please don’t hesitate to Contact Us by leaving a message