Our customer service team are available to help provide technical support and answer any questions about your product. We help you to fully understand your appliance so you get the best performance from it and it lasts as long as possible.
Please contact us and provide the following information;
- Your name and contact details
- Appliance name & product code
- Purchase date & place of purchase
- Your Question
We aim to respond within 24 hours.
As standard we provide delivery within 2 working days although next working day delivery is available for dropship orders. Palletised deliveries in the UK mainland take around 2-3 working days, however in the event of unforseen delays, our aim is to contact you as soon as possible. Deliveries are made Monday – Friday however weekend delivers can be arranged.
If you need to track a delivery or find out more information about pricing, a member of our team is on hand to assist you.
We understand that over time parts may need to be replaced or replenished. We have a comprehensive range of stock in our warehouse for the majority of our appliances both old and new! contact us to find out how we can help! All of our appliances are sold with 12 months warranty, see our terms and conditions for more information.
Customer satisfaction is very important to us, so in the event that you are unhappy with your current product, it is important that we understand how this situation occurred so that we can find the best possible outcome.
Please get in touch and explain the issue in as much detail as possible.
All of our products have high quality photos available and we can even create promotional imagery branded with your business name and logo for your shop or online store. Having a promotion, let us know! We have an ever increasing number of followers and newsletter subscribers ready and waiting!
If your looking for specific features or appliances that we currently do not have available get in touch! We are able to make changes to our products to better suit the needs of your business or provide branding services on selected items when purchased in bulk.
For more promotional marketing material or to customise a product, speak with a member of our team.